Frequently Asked Questions
Product FAQ
What are Pro Keto Diet Products? +
Pro Keto Diet Products are specifically formulated with high-quality fats to help support a ketogenic lifestyle and may help promote energy and wellness.
How do I use this product? +
You can incorporate Pro Keto Diet Products into smoothies, meals, or taken directly to help support your keto diet.
Are there any side effects? +
As with any supplement, some individuals may experience digestive changes. It's advisable to consult a healthcare professional if you have concerns.
Is this product suitable for everyone? +
Pro Keto Diet Products are designed for those following a ketogenic diet. If you have specific health conditions, consult a healthcare provider.
How does this product support ketosis? +
The unique blend of fats in Pro Keto Diet Products may help facilitate the body's transition into a state of ketosis, providing energy.
Can I use this with other supplements? +
Yes, Pro Keto Diet Products may be used alongside other dietary supplements, but it's best to consult a healthcare professional for personalized advice.
Is it gluten-free? +
Yes, Pro Keto Diet Products are gluten-free, making them suitable for a variety of dietary needs.
Where are the ingredients sourced from? +
We prioritize quality, sourcing our ingredients from reputable suppliers to ensure the highest standards for our product.
Support & Billing
How do I request a refund or return? +
You have 30 days from delivery to request a return. Call us at (855) 506-7714 or email support@proketodietproducts.com to get a Return Merchandise Authorization (RMA) number. We'll email it within 24–48 hours. For full details, visit our Return Policy.
What will appear on my credit card or bank statement? +
Your charge will appear as Pro Keto Diet Products or a similar descriptor. If you don't recognize a charge, please contact us at (855) 506-7714 before disputing it with your bank — we can look it up and resolve it quickly.
How do I track my order? +
Once your order ships, you'll receive an email with a USPS tracking number. You can track your package at usps.com/track. For more details, see our Shipping Policy.
How long will it take to receive my order? +
Orders are processed within 1–2 business days. Once shipped via USPS Ground Advantage, delivery typically takes 2–5 business days. Total estimated time: 3–7 business days from order date.
I have a billing problem or want to dispute a charge — what should I do? +
Please contact us first at (855) 506-7714 or support@proketodietproducts.com. Most issues are resolved within 1–3 business days — much faster than a bank dispute. Visit our Before You Dispute page for more details.
Can I cancel my order? +
If your order hasn't shipped yet, contact us immediately at (855) 506-7714 or support@proketodietproducts.com and we'll do our best to cancel it. If it has already shipped, you can return it for a full refund within 30 days. See our Return Policy for steps.